We receive, collect and store information you enter on our website or provide us in any other way. In addition we collect the internet protocol (IP) address used to connect your computer to the internet. We may use software tools to collect session information, including page response times, length of visit to certain pages, page interaction information and methods used to browse away from the page.
Most of the personal information we process is provided to us directly by you for as an existing or potential new client.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting contact@hermionewells.com
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
HWD is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to display our services to you. Your data may be stored through Wix.com's data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
We keep the data for a maximum of 10 years. We will then dispose your information by the most appropriate secure data deletion methods available at the time.
We reserve the right to modify this privacy policy at any time so please review it frequently. Changes and clarifications will take place immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so you are aware of the information we collect, how we use it, under what circumstances, if any, we use and/or disclose it.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us at contact@hermionewells.com
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at contact@hermionewells.com
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk